CASE STUDY

SAP S/4HANA Readiness Assessment Story of an E-Services Provider in Saudi Arabia



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Overview

SAP S/4HANA has taken over the ERP market today. It is now the go-to-choice for organizations on the path to digital transformation since SAP S/4HANA enables business simplifications, industry best practices, new user experience, along with re-imagined business processes and business models. In addition, thanks to the simplified data model, organizations can achieve intelligent automation, real-time actionable insights and predictions, real-time processing, and combined transactions and analytics. The HANA in-memory database is just the icing on the cake which helps the next-gen ERP Business Suite to work dynamically with the demands of the 21st century enterprise.

The introduction of S/4HANA was the most important revolution in ERP history since the transition from SAP R/2 to SAP R/3. S/4HANA leverages the in-memory computing prowess of the HANA Database to introduce speed, agility, and innovation. With this "digital core", the customers who upgrade to S/4HANA will enjoy a simplified IT architecture allowing them to embrace flexible business models and gain actionable insights with real-time analytics. The new SAP Fiori user interface offers a new user experience which is pleasant and engaging on a daily basis.

But then, there are a few important questions which tend to pop up among SAP ECC customers. These questions were also raised by the stakeholders at a public entity in the Kingdom of Saudi Arabia who are primarily involved in providing E-Services for the largest country in the Middle East. The questions are as below:

  When should an organization move from SAP ECC to SAP S/4HANA?
  Should an organization plan for a new implementation of SAP S/4HANA?
  Should an organization plan for a system conversion from SAP ECC to SAP S/4HANA?
  How do I know which approach I should take to adopt SAP S/4HANA?
  How do I build the business case for SAP S/4HANA?

These questions arose when the E-Services provider noticed other public sector organizations in the Middle East embrace the change from SAP ECC to SAP S/4HANA. They realized that the potential of SAP S/4HANA and the innovation possibilities which come along with it are not only convincing SAP customers in the Middle East, it was also convincing SAP ECC customers across the globe to build the business case for SAP S/4HANA and proceed with their migration to the next-gen intelligent ERP.


Client Requirements

The E-Services Provider had been using SAP ECC for quite some time and were eager to find the answers to the questions which arose among the stakeholders regarding the move to SAP S/4HANA. This was when they were introduced to KTern and the SAP S/4HANA Readiness Assessment powered by KTern. After realizing understanding its value and the deliverables provided, the E-Services provider was quick to capitalize on the assessment program to plot their roadmap to SAP S/4HANA.


Solution provided by KTern

The SAP S/4HANA Readiness Assessment powered by KTern is a one-of-a-kind unique study of the existing SAP ECC system. It provides the “as-is” business scenarios on SAP ECC and the “to-be” business scenarios in SAP S/4HANA. This helps to understand the current SAP landscape, the current business processes, and understand the IT and business impact of moving from SAP ECC to SAP S/4HANA.

At the end of the SAP S/4HANA Readiness Assessment Program, a comprehensive SAP S/4HANA Readiness Assessment Report is provided based on a thorough in-depth study of the existing SAP ECC system. This report helps the organization running on SAP ECC understand when the organization should move from SAP ECC to SAP S/4HANA and define if they should go for the routine SAP S/4HANA System Conversion path to SAP S/4HANA or go for the complex and radical new implementation of SAP S/4HANA. In addition, they will be able to build the business case for SAP S/4HANA and plan their SAP S/4HANA Migration.


Success

When our customer, the leading E-Services provider in the KSA went through the SAP S/4HANA Readiness Assessment Report provided at the end of the assessment program, they were able to understand that they should go for SAP S/4HANA System Conversion since they wanted to retain their current customizations and business processes. Using the data from the assessment report, they went on to build the business case for SAP S/4HANA and draft the L1 plan for their SAP S/4HANA System Conversion. This was possible since they were able to accurately define the complexities, effort, resources, and timeline for moving from SAP ECC to SAP S/4HANA through SAP S/4HANA System Conversion. This helped them to define the feasibility of the SAP S/4HANA Conversion project and obtain the management approval for the same


Deliverables

Some of the deliverables of the KTern generated SAP S/4HANA 1809
Assessment Report were:

  • Assessment of Finance and Logistics Business Processes
  • Technical and functional changes and their status
  • Number of custom objects and their complexity
  • Number of add-ons and their compatibility with SAP S/4HANA
  • Identification of compatible and incompatible business functions
  • Study of Simplification Items and their Relevancy
  • Hardware Sizing Recommendations (including HANA DB Sizing)

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