Organizational Change Management in SAP S/4HANA using KTern

Everyone talks about Digital Transformations these days. But, here is an alarming stat. Four out of five Digital Transformation Projects fail to reach the desired goal. That’s a lot of money, effort and time wasted. But why are the results so dismal? Is it because the technology fails to deliver or is it because of the human component involved in these projects?
Embarking on a huge digital transformation project like the SAP S/4HANA system conversion, impacts all the facets of an organization. It is not a mere technical upgrade project. Such projects have a higher chance of failure because people fail to adopt the new way of doing things. Thus, organizational change management and involvement of end-users is also a critical success factor in a system conversion project.