How to create a ticket?
To create a ticket in KTern.AI follow the mentioned steps below:
- In the Project Launchpad page, click on the “profile icon” present in the top right corner.
This will open a side panel.
- In the side panel, Click on “Ticket Center”.
You will be redirected to the “Ticket Center” page.
- Use the “Ticket Center” page to track the status of every ticket you create with preferable filters and columns.
To create a ticket click on “Add ticket”. You will be redirected to “Add new ticket” page.
- Fill in all the necessary fields like:
a. Title
b. Priority
c. Classification
d. Project name
- To additionally add information regarding the ticket, use the editor below.
Use the features of editor to add an image, link or code.
- Once done, click on “Add Ticket”.
You can find the created ticket in “Ticket Center” page.