How a leading Electrical and Electronic manufacturer Used Business Process Mining to Improve their Business Processes with KTern's Digital Maps

Digital Maps Jan 12, 2024

Table of Contents

Introduction

Business process mining is a technique that uses data analytics to extract insights from an organization's business processes, identifying patterns, bottlenecks, and opportunities for improvement.

In this article, we will discuss how a leading electrical and electronic manufacturer Company used business process mining to improve their business processes with the help of KTern.AI's digital maps. We will provide an overview of business process mining and KTern.AI's digital maps, and describe the challenges faced by a leading electrical and electronic manufacturer Company in their business processes.

What is Business Process Mining?

Business process mining is a technique that uses data mining and process analysis tools to extract insights and knowledge from an organization's business processes. It involves analyzing large data sets of event logs to discover, monitor, and improve real-world business processes.

Business process mining techniques use event logs that record the execution of business processes over time. These event logs contain information about the activities performed, the sequence of activities, the time taken to perform each activity, and the resources involved in each activity. By analyzing these event logs, business process mining can identify patterns and deviations, bottlenecks, and inefficiencies in the process.

Business process mining can help organizations to understand how their business processes are being executed, identify areas for improvement, and monitor their processes to ensure they are running efficiently. This can lead to increased efficiency, reduced costs, improved quality, and better customer satisfaction.

Overall, business process mining is a powerful technique for understanding and improving business processes, allowing organizations to make data-driven decisions and optimize their operations.

The Benefits of Business Process Mining

There are many benefits of business process mining for organizations. Here are some of the main benefits:

  • Improved operational efficiency: Business process mining allows organizations to gain a better understanding of their business processes, identify bottlenecks, inefficiencies, and opportunities for improvement. By optimizing these processes, organizations can reduce costs, increase productivity, and improve overall operational efficiency.
  • Enhanced process visibility: Business process mining provides a visual representation of the organization's processes, allowing stakeholders to gain a better understanding of how the processes are executed. This enhances process visibility, which can lead to better decision-making and process improvements.
  • Real-time monitoring: Business process mining allows organizations to monitor their processes in real-time. This enables them to quickly identify and address issues as they arise, reducing the impact on business operations.
  • Improved compliance: Business process mining can help organizations to ensure that their processes are compliant with legal and regulatory requirements. By identifying potential compliance issues, organizations can take proactive measures to address them and avoid costly penalties.
  • Better customer satisfaction: Business process mining can help organizations to improve customer satisfaction by identifying and eliminating bottlenecks in the customer journey. This can lead to faster response times, improved service quality, and increased customer loyalty.
  • Data-driven decision-making: Business process mining provides organizations with data-driven insights that can inform their decision-making. This can help organizations to make more informed decisions, reduce risks, and improve overall performance.

Overall, business process mining is a powerful technique that can help organizations to optimize their operations, reduce costs, and improve customer satisfaction. By leveraging the insights provided by business process mining, organizations can make data-driven decisions that drive business success.

KTern.AI Digital Maps

KTern.AI Digital Maps offers a rapid and comprehensive analysis of a company's processes, custom objects, and landscape in order to ensure compliance with SAP standards and improve productivity through automation. The platform includes several features such as business process mining, landscape assessment, custom code analysis, transformation insights, and timeline and effort estimation.

KTern's Digital Maps is a platform that provides automation and governance for SAP Digital Transformation Projects. The features of the platform include:

  • Intelligent automation: The platform leverages data-driven, no-code, and non-invasive techniques.
  • Business Process Mining: The platform provides visibility of business process with comprehensive profiling of business process, mining of enterprise structure, and evaluates the impact on moving to S/4HANA.
  • Landscape Assessment: The platform offers a better understanding of the SAP landscape, with interface review, user profiling, archiving recommendations, and addon analysis.
  • Custom Code Analysis: The platform provides the assurance and clarity for custom code migration with a deep-drive assessment of custom objects and the custom code impact on moving to S/4HANA.
  • Transformation Insights: The platform provides process redefinition insights in line with the SAP Scope Items.
  • Timeline & Effort Estimation: The platform generates a high-level timeline of your S/4HANA transition based on 20+ assessment KPIs and effort estimate from SAP customer and SAP system integrator perspective.

How KTern.AI Digital Maps improve Business Process Mining

KTern's Digital Maps provide several features that help businesses improve their process intelligence:

  • Data visualization: Digital Maps provide a visual representation of the entire business process. This helps businesses understand the process better and identify areas for improvement.
  • Real-time monitoring: Digital Maps offer real-time monitoring of business processes. This means that businesses can identify issues as they happen and take corrective action immediately.
  • Performance analysis: Digital Maps allow businesses to analyze the performance of their business processes. This helps businesses identify bottlenecks and areas that need improvement.
  • Predictive analytics: Digital Maps offer predictive analytics capabilities. This means that businesses can identify potential issues before they happen and take preventative measures.
  • Collaboration: Digital Maps allow different teams and departments to collaborate on a single platform. This promotes cross-functional communication and helps businesses improve their processes.

Overall, KTern.AI's Digital Maps provide a comprehensive solution for businesses looking to improve their process intelligence. By providing real-time monitoring, data visualization, and predictive analytics, Digital Maps help businesses identify areas for improvement and optimize their processes for maximum efficiency.

Case Study:

A leading electrical and electronic manufacturer and their SAP system integrator chose KTern to complete a faster SAP S/4HANA Assessment and define a roadmap to achieve stress-free conversion from ECC 6 to S/4HANA.

The electrical and electronics manufacturer decided it was the right time to move from ECC to S/4HANA

KTern.AI helped to assess its readiness for a system conversion from SAP ECC to S/4HANA. KTern's advanced technology and streamlined processes allowed the company to quickly connect to the SAP ECC sandbox system and generate an automated assessment report that illustrated the technical, functional, and business process impact of the proposed transition.

KTern's automated assessment report also included recommendations for testing strategy, landscape and infrastructure, and data archiving, helping the organization make informed decisions about the transition process. Additionally, KTern's S/4HANA conversion blueprint provided a comprehensive plan that incorporated the right efforts, costs, system sizing, project management, and quality to ensure a successful transition.

What is particularly impressive is that KTern was able to complete this entire assessment and provide recommendations in just two days instead of the 40 days it would typically require. This significantly reduces the amount of time and resources required for organizations to plan and execute a system conversion, enabling them to achieve their business goals more quickly and efficiently.

In summary, KTern's advanced technology and streamlined processes provide organizations with a significant advantage when planning and executing a system conversion from SAP ECC to S/4HANA. The company's ability to quickly connect to SAP ECC, generate automated assessments and provide recommendations, and create a comprehensive conversion blueprint all in a matter of days significantly reduces the time and resources required for organizations to transition to S/4HANA.

Ultimately, this enables organizations to optimize their performance, achieve their business goals, and stay ahead of their competitors in a rapidly changing business environment.

Challenges Faced by a leading Electrical and Electronic Manufacture Company

A leading electrical and electronic manufacture Company faced several challenges in their business processes, including:

  • Lack of process visibility: The company had a complex network of processes, and stakeholders had limited visibility into how these processes were executed. This made it difficult to identify inefficiencies and areas for improvement.
  • Inconsistent process execution: Due to the lack of visibility, there were inconsistencies in the way processes were executed across the organization. This resulted in delays, errors, and increased costs.
  • Manual process documentation: The company relied on manual documentation processes, which were time-consuming and prone to errors. This made it difficult to keep track of process changes and updates.
  • Limited data analysis capabilities: The company had limited capabilities for data analysis, which made it difficult to extract insights from their business processes and identify areas for improvement.

These challenges were impacting the company's performance, and they recognized the need for a solution to help them optimize their processes and improve efficiency. They turned to business process mining to address these challenges.

Leveraging Business Process Mining to Improve Processes

To address the challenges they were facing, A leading electrical and electronic manufacture Company leveraged business process mining to improve their processes. They used KTern's digital maps, a tool that provides visual representations of business processes, to gain a better understanding of their processes and identify areas for improvement.

Using KTern.AI digital maps, they were able to:

  • Analyze process data: The company was able to extract insights from their process data, including process flows, bottlenecks, and inefficiencies. This helped them to identify opportunities for improvement and optimize their processes for increased efficiency.
  • Improve process visibility: By using digital maps, stakeholders were able to gain better visibility into the company's processes, allowing them to understand how the processes were executed and identify areas for improvement.
  • Standardize process execution: By analyzing their processes using digital maps, the company was able to identify inconsistencies in process execution and standardize their processes across the organization. This helped to reduce errors, delays, and costs.
  • Automate process documentation: The company was able to automate their process documentation using digital maps, reducing the time and effort required to document process changes and updates.
  • Make data-driven decisions: By leveraging business process mining, the company was able to make data-driven decisions about their processes, reducing risks and improving overall performance.

Overall, leveraging business process mining and KTern's digital maps helped a leading electrical and electronic manufacture Company to optimize their processes and improve efficiency, leading to improved performance and increased customer satisfaction.

Improvements made by a leading Electrical and Electronic Manufacturer

Using business process mining and KTern's digital maps, a leading electrical and electronic manufacture Company was able to make several improvements to their business processes, including:

  • Reduced cycle times: By identifying bottlenecks and inefficiencies in their processes, the company was able to reduce cycle times and improve overall efficiency.
  • Improved quality: By standardizing their processes and reducing errors, the company was able to improve the quality of their products and services.
  • Increased productivity: By automating their process documentation and standardizing their processes, the company was able to increase productivity and reduce costs.
  • Better customer experience: By improving process efficiency and quality, the company was able to provide a better customer experience, leading to increased customer satisfaction and loyalty.
  • Enhanced process visibility: By using digital maps, the company was able to provide stakeholders with better visibility into their processes, allowing them to make data-driven decisions and improve overall performance.

These improvements helped a leading electrical and electronic manufacture Company to stay competitive and improve their bottom line, making them a more successful and efficient organization.

Conclusion

In conclusion, business process mining is a powerful tool that can help organizations improve their operations by providing valuable insights into their business processes.

KTern's digital maps offer a comprehensive and user-friendly platform for businesses to perform process mining on their SAP systems. With process profiling, enterprise structure mining, business user insights, and other features, KTern's digital maps can help businesses identify inefficiencies, optimize their processes, and ultimately improve their bottom line.

By leveraging the power of process mining, businesses can stay competitive in today's rapidly changing marketplace.

Next Step

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Krithik Sharavan S

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